I have received so many messages, comments and requests for a blog piece that lists all the sites that are known to sell counterfeit Lulul...
Thursday, October 13, 2011
Lululemon Gratitude Wrap Sold Out!
So were you one of the lucky ones who was able to score the highly sought after Lululemon Gratitude Wrap? Well, if you were in the majority I have a feeling you were not so lucky. Just like predicted in my previous post, the Lululemon online website experienced many technical difficulties during this mornings shopping mayhem.
The phone lines lit up with many angry "guest" demanding to know what was going on with the site. The Lululemon Facebook fan page had hundreds of complaints from frustrated buyers who were trying to make a purchase but were either kicked off the system, held in limbo for hours or worse confused because their transactions were completed more than once.
Here is a screen shot of some of the complaints: (names have been removed for privacy)
This was one of Lulu's response to a concern guest:
If you are in the middle of an order and it's still "spinning", stop the page, refresh, and replace the order."
Except following the above instructions were causing buyers to start all over and some were mentioning getting charged more than once for each transaction. What a fiasco!
Here is another reply explaining the situation: